If it shows “Sync” and “Not connected” that’s because your phone recognizes the Sync connection and is waiting for your vehicle to be turned on before it links up with the Sync system. Within a few minutes your Sync system will connect to your phone.
On the My Ford Touch system you will see the name or the model number of the connected device displayed in the upper right corner of the center console screen.
Let the Sync have a few minutes to “reboot” before going to your vehicle settings and resetting the time.Just push the FM radio buttons to get back to your favorite radio channel.Once it is cleared, then you can re-Pair your phone to the Sync system. Use the correct-sized wrench (could be an 8 or 10 mm), a socket wrench, or an adjustable wrench to loosen the black battery cable clamp.Here are some tips: Before pairing your Android phone with SYNC: Go to your phone Settings and turn Bluetooth On Under Bluetooth settings, choose Discoverable and Scan for Devices Go to your vehicle, go to Add Bluetooth Device, and begin the pairing process. This is the battery pole marked with the “-“ (negative) sign.In some cases, you may want to do the complete “re-Pair” or “clean pairing” process again. Yes, it may seem like a lot of things to check, but the phone and the Sync system are computers.
Computers need to be powered down and reset or rebooted from time to ensure that everything is working properly.For reference, please visit com – this website is your on-line resource for information about Sync and other Ford technology.Register your vehicle to set up your own personal, complimentary account.It is recommended to completely power down your phone at least once a week.Always check to see if your phone’s operating system has all of the current updates.Both communicate with each other using a communication technology called Bluetooth.